Privacy Policy

PRIVACY POLICY

Golden Asia Vacation is committed to protecting your privacy. We provide this notice to explain our online information practices and the choices you can make about the way information is collected and used. We will only use the information we collect for the purposes of enhancing your experience and providing you with a more personalized Tour-planning process. Golden Asia Vacation respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site.

SECURIY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Our site uses forms in which you give us contact information (like your name, address, and email address) so you can book travel services, request information and support. We use your customer information only when it will be important for us to contact you regarding our web site, new Golden Asia services, and special offers we think you'll find valuable. If you would rather not receive this information, please see the "Updating Your Information" section below on how to change your communication preferences.

This site also contains links to other sites. Golden Asia Travel is not responsible for the privacy practices or the content of such Web sites. For more information on this subject, please see our terms and conditions.

Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.

CHANGE IN OUR PRACTICES

If we decide to change our privacy policy, we will post notice of a privacy policy and those changes on this privacy statement, at least 30 days prior to their implementation, so that our users may view our updated policy and be aware on an ongoing basis of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

INFO REQUIRED

There will be times when we will ask you for personal information. In order to ensure the integrity of your personal information, all of your data is stored in our secure databases.

NEWSLETTERS

At various points throughout this site, you may choose to sign up for a subscription only to Golden Asia Vacation newsletters. Membership is not necessary to only receive Golden Asia Vacation newsletters. However, membership includes a newsletter subscription as well as other benefits. In order to sign up only to receive newsletters from Golden Asia Vacation you will be asked to provide your e-mail address. You may, at any time, decline to receive these e-mail newsletters by replying to any e-mail with 'REMOVE' in the subject line.

RESERVATION REQUESTS

Travellers can request that Golden Asia Vacation reserves a Tour for them by submitting a Reservation Request. For the Reservation Request, Golden Asia Vacation will require that you submit information including name, e-mail address, telephone number, postal code, country, gender, preferred departure and return dates, and number of adults traveling to join Golden Asia Vacation and efficiently process your request. You may also choose to provide optional information such as street address, city, state or province, age range, preferred contact method, number of children traveling, child age ranges, and any notes. This additional information allows you to provide more specific information on The Tour that you are requesting and will allow us to reach you via mail in the event that we cannot reach you via phone or e-mail. Use of this service is completely voluntary and you therefore have a choice whether or not to join Golden Asia Vacation and disclose this information.

CUSTOMIZED TRIP REQUEST

Travellers can request that Green Trail Tours creates a custom Tour for them by submitting a Custom Tour Request. Green Trail Tours will require that you submit information including name, e-mail address, telephone number, zip or postal code, country, gender, destination, price range, preferred departure date, preferred departure city, preferred return date, preferred return city, number of adults traveling, and what features you want to include and/or avoid in order to join Green Trail Tours and efficiently process your request. You may also choose to provide optional information such as street address, city, state or province, age range, preferred contact method, Tour activities, number of children traveling, child age ranges, and physical difficulty preferences. This additional information allows you to provide more specific information on The Tour that you are requesting and will allow us to reach you via mail in the event that we cannot reach you via phone or e-mail. Use of this service is completely voluntary and you therefore have a choice whether or not to join Green Trail Tours and disclose this information.

QUESTED TO GAV EXPERT

Visitors can request that Golden Asia Vacation contacts them via e-mail regarding a specific travel question submitted online. In this case, Golden Asia Vacation will request your e-mail address so that we may reach you quickly and easily. Use of this service is completely voluntary and you therefore have a choice whether or not to disclose this information.

SURVEYS

We value opinions and comments from Asian Venture clients, and you may have the opportunity to give us your feedback through online surveys. In conducting these surveys, we may ask for your name, address, or e-mail address so that we can appropriately identify you. Survey information collected will be aggregated and used to make improvements to the site and to improve Golden Asia Vacation service and general offerings. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information.

From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and country of residence), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

SENDING E-MAILS

We use emails to communicate with you, to send information that you have requested. We also provide email links, as on our contact us page, to allow you to contact us directly. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this site and our products, or it may be reviewed and discarded. However, your information will never be shared with third parties.

SEND THIS PAGE TO A FRIEND

Visitors can choose to request that an Golden Asia Vacation web site page be sent to another person. When you elect to do this, you will be required to enter your e-mail address, the receiver's e-mail address and text of the message that will go to the receiver. This will generate a preformatted e-mail message that will go from you to the receiver's e-mail box with your message embedded in the text of the e-mail. Send This Page to a Friend is completely voluntary and you therefore have a choice whether or not to disclose this information.